Policies

Returns of unused merchandise will be accepted within 10 days of arrival. After 10 days exchanges will gladly be accepted up to 30 days. Please mail the item to:

Nell & Mary Attn: Returns
1420 SE Water Ave.
Portland, OR 97214

Returns and exchanges are unavailable on discounted items considered Final Sale.

We will gladly exchange or credit the purchase price minus shipping costs to your original form of payment. Unfortunately, we cannot be responsible for lost or stolen items.

We pride ourselves in the quality of all of our products and our items are guaranteed to be free of manufacturing flaws and defects. For more information, do not hesitate to contact info@nellandmary.com

INTERNATIONAL CUSTOMERS: All shipping rates are for first class international mail. Packages typically arrive within 2-4 weeks from shipping.

IMPORTANT: International orders may be subject to a customs/import duty fee. Check with your local government agency for their duty-fees, and policies. We can not be responsible for fees required at customs.